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Director of Financial Aid

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Please see Special Instructions for more details.

To be considered, applications should be submitted to Napier Executive Search. Please provide a resume and cover letter via email to sju@napiersearch.com Saint Joseph’s University is a private, Catholic, Jesuit institution and expects members of its community to be knowledgeable about its mission and to make a positive contribution to that mission. Saint Joseph’s University is an equal opportunity employer that seeks to recruit, develop and retain a talented and diverse workforce. EOE M/F/V/D

Position Information

Position Information (Default Section)

Position Title: Director of Financial Aid
Open to: Internal and External Applicants
Full-Time or Part-Time Status: Full-Time, 12 months
If Part-Time, hours per week:
If temporary, please provide a start and end date:
Staff Job Type: Salaried/Exempt
Position Summary or Faculty Qualifications

Reporting to the Associate Provost for Enrollment Management, the Director of Financial Aid serves as a strategic partner and collaborative leader in the ongoing advancement of the University’s financial aid policies, programs and procedures. The Director actively promotes outstanding service levels in support of students, faculty, administration, and staff and is responsible for the integrity of the financial aid program.

Duties and Responsibilities:

1. Administer all federal, state and institutional financial aid programs.
2. Create and execute financial aid strategies that support institutional goals.
3. Determine all student financial aid awards based on eligibility and the availability of funds.
4. Monitor and interpret all federal and state financial aid regulations on a continual basis and advise campus constituents on any legislative changes and potential impacts.
5. Create, communicate, monitor and enforce institutional financial aid policies that support compliance with federal and state regulations, NCAA guidelines, Atlantic 10 rules, donor agreements, etc.
6. Demonstrate compliance for all financial aid audits related to federal and state regulations, NCAA guidelines, Atlantic 10 rules, donor agreements, etc.
7. Comply with all external reporting requirements including the FISAP, Program Participation Agreement, etc.
8. Serve all campus constituents with customer service support in the areas of financial aid, registrar and billing.
9. Create and execute affordability strategies that manage student debt and prevent loan defaults.
10. Optimize the use of information systems to protect student privacy and enhance business processes.
11. Monitor, project and manage all financial aid funds to prevent overspending.
12. Participate in the financial aid budget creation process.
13. Receive, review and respond to financial aid appeals.
14. Develop financial aid communication strategies using a mix of email, web and print publications.
15. Oversee the design of financial aid outreach promotional materials and ensure appropriate coordination of admissions, financial aid and external relations staff.
16. Give financial aid presentations to campus visitors and at high schools.
17. Develop and maintain appropriate collaborative partnerships with campus constituents.
18. Serve on a variety of campus committees and groups as requested.
19. Attend and participate in professional groups, seminars and or courses and provides for Financial Aid staff development.
20. Assume additional managerial responsibilities as appropriate to the position

Secondary Responsibilities:

1. Serve on committees as requested by the Associate Provost for Enrollment Management
2. Perform other duties as assigned by the Associate Provost for Enrollment Management

Physical Requirements and/or Unusual Work Hours:

• Ability and willingness to work flexible hours.

Minimum Requirements:

• Bachelor’s degree and a minimum of seven years of progressively more responsible experience in financial aid in a higher education setting.
• Minimum of five years of supervisory/leadership experience.
• Detailed knowledge of federal financial aid regulations.
• Demonstrated expertise in the use of financial aid information systems.
• Demonstrated commitment to customer service.
• Superior written and verbal communication skills.
• Strong interpersonal skills and ability to establish effective collaborative relationships.
• Demonstrated excellent organizational skills and ability to manage multiple projects in a fast-paced environment.
• Understanding of and commitment to the mission of Saint Joseph’s University.

Preferred Qualifications:

• Master’s degree.
• Experience with Ellucian’s Banner Financial Aid System

Additional Information:
Position Classification: Administrative
Union: None
Number of direct reports to this position: 11
Department: 281041 - Student Records and Financial Services
Band: 18
Date Open to Internal Applicants: 07/13/2017
Date Open to External Applicants: 07/18/2017
Job Close Date:
Open Until Filled Yes
Special Instructions:

To be considered, applications should be submitted to Napier Executive Search. Please provide a resume and cover letter via email to sju@napiersearch.com

Saint Joseph’s University is a private, Catholic, Jesuit institution and expects members of its community to be knowledgeable about its mission and to make a positive contribution to that mission. Saint Joseph’s University is an equal opportunity employer that seeks to recruit, develop and retain a talented and diverse workforce. EOE M/F/V/D

Supplemental Questions

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